![]() ![]() Our Support Essentials plan starts from £975 + vat per month with enhanced options available for organisations either with multiple sites to support or who generally need additional support time each month beyond the essentials. Further development work can then be delivered via one of our ongoing Continuous Development plans. The Support Essentials plan also gives you access to Adaptive's wider expert advice and consultancy to support you when making decisions about larger enhancements to your website. In addition, we can provide support and advice to your team in using the Drupal CMS and also assist with those annoying little bugs and issues that can crop up from time to time. The plan includes regular application of Drupal updates plus 24/7 monitoring of your website's availability and performance. Hosting environments, deployments, and version controlĬlients may submit support ticket requests using the level of urgency based on the criteria set forth.Adaptive provides a range of Drupal support, maintenance and development options to suit all clients and all budgets.Īt the heart of it all is our Support Essentials plan, delivering the primary support and maintenance you need to keep your Drupal website in check.Drupal modules or themes not interacting as expected.Website(s) not operating as expected within its environment.Website(s) configuration and usage tasks.Drupal core, contributed and custom modules (including updates).Drupal core and contributed module updates.The scope of our support and maintenance includes issues with: OPIN will work to identify and diagnose the root cause of a reported issue and provide you with either a resolution or a recommendation for repair. We install security patches and code updates. ![]() We provide clients with unlimited support tickets covering Drupal core, contributed and custom modules, and third-party integration modules. Drupal Aid provides Drupal Support and Maintenance Services for end users and website owners. Proudly, our support desk has a 100% customer satisfaction rating and an average response time of 7 minutes. With our enterprise, always-on approach, we are committed to your success. Our team works 24x7 so you don't have to. We empower you to focus on your business without worrying about Drupal. We love Drupal and provide Unlimited support, maintenance, and small jobs. You no longer have to take primary responsibility for your system and site health. Drupal Aid provides Drupal Support and Maintenance Services for end users and website owners. When an application issue has been detected, we fix it. We assess, diagnose, and resolve issues regardless of origin. ![]() Our help desk provides holistic end-to-end support for your website. Our support subscription features access to a large, professional, network of Drupal certified experts - the industry's highest level of Drupal expertise. And once we've determined the best a-la-carte solutions for your business, we'll work with you to evolve your support based upon your changing needs. Our managed services are designed to provide you with a custom-tailored system that will work for your company, specifically from simple support to 24/7 with critical, fastest resolution times. Unlike many Drupal web development and hosting service providers, we don't use cookie-cutter managed services for our clients. We truly become part of your extended team and want to help you in a way that allows us to work together in the most efficient way. The certified Drupal support team members at OPIN Software will also work with you to devise a plan to maximize your investment in getting flexible support, hosting, content updating, security monitoring, training, website performance upgrades and more. releases new updates for various core modules every now and then. We make it easy for you to submit support tickets and then report on all of your needs in a custom reporting dashboard. Our team of Drupal-certified experts assess, diagnose, update and find solutions for issues regardless of their origin. ![]() That's why we offer a flexible managed service to help you make the most of your online marketing efforts and get the most out of Drupal website support and hosting. Our managed services evolve with you based upon your needs, which we all know changes based upon the shifting demands of your organization. We don't believe in a one-size-fits-all service model. ![]()
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